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Help & Support

Some things to look out for

Click the link below to answer a few questions about your gambling, it is designed to pick up any early signs of risky gambling behaviour. On completing the test you receive detailed feedback based on your answers and also links to additional resources available to you.

Gamcare ‘How safe is your gambling?’ Anonymous test

If you'd like to talk about any of the tools, please contact our Customer Care Team.

If you're concerned in any way about your gambling, you can get free, independent and non-judgmental advice at begambleaware.org/.

You can also call the National Gambling Helpline, for free, on 0808 8020 133.

I'd like to stop betting

If you want to stop gambling for longer than 30 days you can make that happen. Self-Exclusion can block your account from one or all of our products, from six months to five years. To access the service, login to the my account section, select responsible gambling and select Self Exclusion.

If you’re considering self-exclusion, you may wish to register with GAMSTOP. This is a free service that allows you to self-exclude from all online gambling companies licensed in Great Britain. To find out more and to sign up please visit GAMSTOP.

You may also want to consider installing website blocking and filtering software such as Gamban on your devices. This blocks access to all online gambling sites and applications.

If you’re concerned in any way about your gambling, you can get free, independent and non-judgmental advice at BeGambleAware.org.

You can also call the National Gambling Helpline, for free, on 0808 8020 133.

Information and contact details of charities who specialise in problem gambling can be found through the websites below.