Responsible Gambling

Sky Bet believe that nothing should get in the way of your enjoyment of sport. Not restricted view seats, not lukewarm Balti pies and definitely not betting. That's why we'd like to introduce you to some simple tools to help you stay in control.

 

Coronavirus Update

With people still spending a lot of time at home but with more and more sport returning live on TV, including more football than ever before, we want to ensure our customers are vigilant.

We don’t want these changes in circumstance to lead to anyone losing track of time and money when gambling, and the negative consequences which could follow from that.

With this in mind, we want to flag the importance of our safer gambling tools, which can help each and every one of us stay in control and keep gambling both safe and fun. Whilst we advocate the usage of tools whenever you’re using our products, the message is particularly important given the current circumstances.

Through the research we conduct with our customers, we often hear the sentiment that ‘Safer Gambling tools are great, but I don’t need to use them’… Well, the tools are there for everyone to help our customers manage their account. Not just for our customers who feel they need them.

Safer Gambling tools should be used from the outset, to prevent people from ever reaching this point - they provide a system to help everyone stay within their boundaries, and gamble with both money and time that they’re comfortable to spend.

Below, you’ll see a list of the tools we offer, along with descriptions of how they work. Please do take the time to familiarise yourself with them.

Profit & Loss

This brand new simple tool lets you know the full score instantly. Choose a time frame and see how much money you’ve won or lost for that period. You may be pleasantly surprised by how much you're up. But it's also designed to flag up just how much you're down.

Deposit Limits

This simple tool lets you cap how much you spend before you bet. You can set your deposit limit for a day, a week or a 30 days. Once you have done that we will make sure you aren't able to deposit a penny more. You know your limits. Let us know them too.

Cool Off Periods

This simple tool allows you to take a break from the action. You can take a break for anything from a day to a month. Enough time to cool right down. And cool, calm and collected is the best way to be.

Help & Support

Some things to look out for

Click the link below to answer a few questions about your gambling, it is designed to pick up any early signs of risky gambling behaviour. On completing the test you receive detailed feedback based on your answers and also links to additional resources available to you.

Gamcare ‘How safe is your gambling?’ Anonymous test

If you'd like to talk about any of the tools, please contact our Customer Care Team.

If you're concerned in any way about your gambling, you can get free, independent and non-judgmental advice at begambleaware.org/.

You can also call the National Gambling Helpline, for free, on 0808 8020 133.

I'd like to stop betting

If you want to stop gambling for longer than 30 days you can make that happen. Self-Exclusion can block your account from one or all of our products, from six months to five years. To access the service, login to the my account section, select responsible gambling and select Self Exclusion.

If you’re considering self-exclusion, you may wish to register with GAMSTOP. This is a free service that allows you to self-exclude from all online gambling companies licensed in Great Britain. To find out more and to sign up please visit GAMSTOP.

You may also want to consider installing website blocking and filtering software such as Gamban on your devices. This blocks access to all online gambling sites and applications.

If you’re concerned in any way about your gambling, you can get free, independent and non-judgmental advice at BeGambleAware.org.

You can also call the National Gambling Helpline, for free, on 0808 8020 133.

Information and contact details of charities who specialise in problem gambling can be found through the websites below.

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