The wellbeing of our customers is our top priority 365 days a year, because if it isn’t safe, it isn’t entertaining. From deposit limits to full self-exclusion, we have the people and tools to support you at all times.

National Gambling HelplineSafer Gambling LogoBe Gamble Aware

Our Safer Gambling tools

Helping you play within your limits; our Safer Gambling tools are here to make gambling safe. Ensuring you only play with what you can afford. Found in My Account, thousands of users already use our Safer Gambling tools to keep gambling safe and entertaining.

Profit & Loss

Want the facts? Our Profit & Loss tool lets you know how much you’ve won or lost over a select time period, making it easier for you to set and stay on top of your budget for the following day, week, or month.

See Profit & Loss

Deposit Limits

Want to manage your spend? This tool lets you set a daily, weekly, or monthly deposit limit. Allowing you to enjoy the excitement without going over your budget, limit increases will take 24-hours to kick in, while decreases happen immediately.

Set A Deposit Limit

Cool Off Periods

Need a break? Our Cool Off Period tool is here to help. Allowing you to take a break from the action from one to 30 days. Once your set time is over, you’ll be able to re-access our site and app without needing to contact us.

Take A Break

Self Exclusion

Do you want to stop completely? Our Self-Exclusion tool will can block your account from six months up to five years on all of our products or one of the three options below to help you stay safe.

  • Sky Bet only
  • Sky Vegas, Sky Casino, Sky Bingo and Sky Bet Games
  • Sky Poker only

Self Exclude

Reality Check

Want to budget your time? Our Reality Check Tool will give you an interval-based reminder of the length of time you have been playing across our Gaming products (Sky Bingo, Sky Casino, Sky Vegas and Sky Bet Games), you can set intervals from 20-minutes up to 2 hours. Setting a reminder with Reality Check will give you the option to log out, view your transaction history or continue playing.

Set A Reality Check

Gambling Support

Need to talk? If you’re worried about your gambling habits, we have trained people at Sky Betting & Gaming who can provide support. To talk, click ‘Contact Us’ at the bottom of this page and select ‘Live Chat’. You’ll also find external tools, including free helplines, forums, online resources and website filtering and blocking software to ensure you stay safe.

See Help & Support


What other tools are available to help?

Carry out a self assessment

Concerned about your habits? You can find out how safe your gambling is via GamCare. In an online assessment, you’ll be asked a series of statements about your gambling behaviour on a scale of 1 - 10. At the end, you’ll be provided with a breakdown of how gambling is affecting your life, alongside personal recommendations for your next steps.
Take a self assessment

Start with a Chat using TalkBanStop

TalkBanStop is a new partnership between GamCare, GamBan and GAMSTOP that offers a combination of free tools to support you to stop gambling online. It all starts with a chat.
Find out more

Limit your exposure on social media

Want to limit your exposure further? You can do this elsewhere online. Google allows you to block specific advertisers and mute ads similar to others, while social media platforms such as Twitter and Facebook let you limit your exposure to ads, adjust ad preferences, and block specific profiles. You can find further information on how to do this at Gambleaware.

Install Blocking software on your devices

Want Safer Gambling protection outside of Sky Betting & Gaming? You can find various website blocking and filtering software online to help increase your safety. Designed to work across your devices, companies such as Gamban, Gamblock, Betfilter, BetBlocker and Net Nanny work to block thousands of gambling websites, ensuring that when you want to stop, you can.
Find out more

Block banking transactions

For a list of financial services organisations in the UK that currently offer gambling blocks on debit cards see
www.gamcare.org.uk/block-gambling-transactions

Exclude from all operators with Gamstop

Registering for GAMSTOP will block you from online logging into or setting up gambling accounts with businesses licensed in Great Britain if you are a UK resident. It is a free service. You can register for 6 months, 1 year or 5 years. Find out more about multi operator self exclusion.


Where else can you find support?

Call the National Gambling helpline

GamCare operate the National Gambling Helpline and offer confidential information, advice and support for anyone harmed by gambling in Great Britain. The Helpline is open 24 hours every day on Freephone 0808 8020 133 or via Live Chat. Advisers will listen to you, they won't judge and your conversation is confidential.
Talk to someone

Join the GamCare forums and Chat rooms

GamCare offers a moderated online forum and daily online group chatrooms to enable those affected by gambling harms to connect with others in similar situations, share their experience and support one another.
Find out more

Visit the BeGambleAware website

BeGambleAware provides information, advice and directs people to support to help keep people safe from gambling harms.

Get more help with the National Gambling Treatment service

The National Gambling Treatment Service is a network of organisations working together to provide confidential treatment and support for anyone experiencing gambling-related harms, free to access across England, Scotland and Wales.

Talk to someone at GamblingTherapy.org

Gambling Therapy are a global online support service, offering advice in multiple languages for people who have been adversely affected by gambling.


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